SUPPORT
Need help with an order, have a product question or want to become a dealer? We’re here to help.
Support guides
Learn how to get more from your gear
AeroStash
Practical setup, care and compatibility guidance for your equipment.
AeroDry
Practical setup, care and compatibility guidance for your equipment.
Magfeets
Practical setup, care and compatibility guidance for your equipment.
LiteBowl
Practical setup, care and compatibility guidance for your equipment.
Get in touch
Field Note
Every UltimaPeak product is designed, tested and manufactured in Sweden. When you contact us, you speak directly with the people who designed and built your gear, not a call center.
Contact form
Need to Know
Quick answers about shipping, returns, warranty and working with UltimaPeak.
Shipping Do you ship worldwide?
Yes. We ship UltimaPeak products worldwide.
Delivery How long does delivery take?
Estimated delivery times depend on the destination. Sweden usually takes 1-3 business days, the Nordics 3-5 business days, Europe 4-7 business days, and the USA, Canada, Australia and Asia usually take 10-15 business days.
Taxes and Duties Will I have to pay customs or import duties?
Orders shipped outside the EU may be subject to local import duties, VAT or customs fees depending on your country's regulations. These charges are not included at checkout unless clearly stated.
Returns How do I return an order?
If you would like to return an order, contact us with your order number and we will help you through the process.
Warranty What does the warranty cover?
All UltimaPeak products are covered by a 2-year manufacturing warranty. This covers manufacturing defects in materials or workmanship. If something seems wrong, contact us and we will evaluate the issue.
Dealers How do I become a retailer?
If you are interested in becoming an UltimaPeak retailer, please visit our Dealer page and submit an application. We will review your request and get back to you.
Learn moreSupport How quickly do you respond?
We usually reply within 24 hours on business days.
Made in Sweden Where are your products made?
Every UltimaPeak product is designed, tested and manufactured in Sweden.